Privacy Policy

At HarbMagic, we are fully committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.


1. Information We Collect

 

We collect the following types of information when you interact with our website:

  • Personal Information: Name, phone number, email address, shipping/billing address.

  • Order Information: Product details, order history, and payment method (Note: we do not store any credit/debit card information).

  • Device Information: IP address, browser type, time zone, and cookies through analytics tools like Google Analytics or Facebook Pixel.


2. How We Use Your Information

 

We use your information to:

  • Process and deliver your orders

  • Send order confirmations, shipping updates, or support messages

  • Respond to your inquiries or support requests

  • Improve our website experience and marketing efforts

  • Prevent fraud or misuse of our services


3. Data Sharing

 

We do not sell, rent, or trade your personal information to any third party. However, we may share your data with:

  • Courier services (for delivery)

  • Payment gateways (for transaction processing)

  • Marketing platforms (like email marketing tools or Facebook Ads, only with consent)


4. Cookies & Tracking

 

We use cookies to:

  • Remember your preferences (like items in your cart)

  • Analyze site performance and visitor behavior

  • Show relevant ads on social media (via Facebook Pixel)

You can disable cookies in your browser settings at any time.


5. Payment Security

 

All payments are processed through secure, encrypted gateways (e.g., JazzCash, EasyPaisa, Bank Transfer, or COD). We never store your payment credentials on our servers.


6. Your Rights

 

As a customer, you have the right to:

  • Request access to the personal data we hold

  • Ask for corrections or deletion of your data

  • Opt-out of marketing communications at any time

To make any such request, please email us at support@harbmagic.com.


7. Data Retention

 

We retain your information only as long as necessary to provide our services or comply with legal obligations. Unused customer records are deleted securely after a certain time period.


8. Policy Updates

 

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will always be available on this page.


9. Contact Us

 

For any questions or concerns related to privacy or your personal data:


We value your trust and are committed to protecting your privacy every step of the way. Thank you for choosing HarbMagic.